Data RecoveryCan I Recover My Data? • Hard Disk CrashRecover Deleted Files Singapore | Worldwide

The Data Recovery Process

Step 1: Free Data Recovery Service Lab Analysis with fixed quote

Once your media is received at any of our state of the art facilities, it is immediately taken through a free, non-intrusive lab analysis to determine the causes that led to Data Loss. Our experienced customer service officers will notify you promptly with the results, provide you with a written quotation and confirm the next steps of your hard drive, RAID array, tape drive, notebook, or other data recovery service before you incur any charges. Your authorization of the quotation is required for us to proceed with the full data recovery service.

Approximate Timeframe: 3-5 hours from the time your hard drive is received.

Step 2: Data Recovery is performed According To Lab Findings and Client Approval

Upon approval, the data recovery process will proceed according to your target file specifications and lab analysis. All of our data recovery projects are performed in a fully secured laboratory environment. Furthermore, hard drives suffering from physical damage will be performed in a ISO Class 5 static-free Hepa laminar module to ensure maximum drive recovery efficiency.

Rush Service: 12-48 hours Standard Service: 2-5 Business Days

Step 3: Data is Recovered and Placed in Quality Control For Authentication

Upon recovery, your data is taken through our "FIT" process which is a strict quality control procedure. This process will ensure that our data recovery team has recovered the necessary target files that you have identified as most important. The quality control team will also test additional file folders to ensure your recovered data is in usable condition.

Step 4: Recovered Data is Packaged and Returned With Proper Loading Instructions

Once our quality control team has verified the usability of the recovered data, we will then take the necessary steps to properly package and return the data to you. In most cases your data will be returned on DVDs, however we do offer various destination media options for a nominal fee should you require it.

Possible Destination Media Include (but are not limited to):
CDs, DVDs, Standard Hard Disk Drives, Online Delivery Via FTP, External Firewire & Backup Drives

Testimonial from our customer
Dear Patrick,

I would like to express our staff gratitude and compliments to you and your team.
We had 2 harddisks failures, our internal team spent countless hours to retrieve the important data, but failed. We turned to your company for help. Your technical staff was very professional, confident and competent, he provided very useful information to our users prior to their decision to proceed with the recovery.
We were so very pleasantly surprised when the data could be retrieved by your technial team in good condition from the non-readable harddisks. Our staff were so grateful for the efforts, and everyone here knew it took tremendous efforts, persistence and sound expertise to accomplish what we had thought impossible! Now we know who to turn to for help.
Excellent job!
- Dave Lee, Regional Infrastructure Service Delivery Manager, Syngenta Asia Pacific Pte Ltd
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