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MicronDR Data Recovery Service Commitment

Why MicronDR is a Trusted & Respected Name In Data Recovery:

Fast, Secure & Confidential Data Recovery

MicronDR's standard service will have your data ready for return within 2-5 working days of receipt of your signed go-ahead and necessary parts. Our emergency service option is available 24 hours a day, 7 days a week.

Under this option MicronDR's Specialists are dedicated to your project until a successful recovery has been completed.

Free Data Recovery Service Lab Analysis

For all of our Customers, corporate, government, non-profit, students or individuals, our standard service includes a free Lab Analysis with no unstated costs. After our initial analysis of your media, we require your approval of the fixed quotation before we proceed with the recovery.

"No Data = No Payment" Data Recovery Guarantee

MicronDR provides you with a "No Data = No Payment" policy on all recovery projects. If for any reason we are unable to succeed in the recovery of your data you will not have Data Recovery Costs.

Our Customer Service Care is second to none and so is our specialists' competence.

In order to provide our Customers with the best in class data recovery service, MicronDR has made the commitment to maintaining a quality management system that stresses continuous improvement in processes, technology and the quality system. Our objectives are to ensure that we meet and excel our customer's needs.

Industry Leading Data Recovery Success Rate

Because of our high rate of success in recovering data, MicronDR's Specialists have earned the respect of not only our customers but also the data recovery community. As a result, MicronDR has been successful in recovering data after others in our industry have failed. Our success is based on our technologists who have over 10 years of experience focused solely on data recovery. We have developed in-house software and hardware technology and training programs to ensure our specialists are equipped with the right tools to get the job done successfully. Our Customer Service follows our in-house Customer Satisfaction Index process to achieve an unsurpassed service quality our customers can experience.

Worldwide Data Recovery Facilities

With company-owned facilities and ISO Class 5 Hepa clean modules around the world, MicronDR works with multi-national corporations and business travelers worldwide. We can ensure that you consistently receive the highest quality of data recovery service.

Recommended by Major Hard Drive Manufacturers

In most cases, MicronDR works with major manufacturers to perform data recovery services without voiding your manufacturer's warranty.

Testimonial from our customer
Dear Patrick,

I would like to express our staff gratitude and compliments to you and your team.
We had 2 harddisks failures, our internal team spent countless hours to retrieve the important data, but failed. We turned to your company for help. Your technical staff was very professional, confident and competent, he provided very useful information to our users prior to their decision to proceed with the recovery.
We were so very pleasantly surprised when the data could be retrieved by your technial team in good condition from the non-readable harddisks. Our staff were so grateful for the efforts, and everyone here knew it took tremendous efforts, persistence and sound expertise to accomplish what we had thought impossible! Now we know who to turn to for help.
Excellent job!
- Dave Lee, Regional Infrastructure Service Delivery Manager, Syngenta Asia Pacific Pte Ltd
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