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What it means

Hard disk firmware refers to the software that controls the physical disk drive hardware. This software is found within the drive itself. If the firmware becomes corrupted, the computer is unable to correctly interact with the hard disk.

The Signs & Symptoms

The hard disk spins when powered up, but the disk cannot be correctly recognized by the computer. Alternatively, the disk may be recognized, but the system may then hang during the boot process.

What do I do?

Firmware problems require special equipment to resolve, as this may involve reprogramming/reloading of the firmware, and manipulation of the disk drive.

Probable / Possible Outcome

For drives with firmware errors and no other accompanying errors, data is usually recoverable. However, one needs to send it to a qualified Data Recovery Lab for the data to be retreived.
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