What it means

Electronic errors refer to damage to the controller board of the hard disk, which could have been caused by unstable power supplies. Such damage could have rendered the disk undetectable.

The Signs & Symptoms

The hard disk may not spin when the drive is powered up. Also, the computer fails to recognize the drive.

Probable / Possible Outcome

For drives with electronic errors and no other accompanying errors, data is often retrievable, however one would have to send it to a qualified Data Recovery Lab.

Testimonial from our customer

Dear Patrick,

I would like to express our staff gratitude and compliments to you and your team.
We had 2 harddisks failures, our internal team spent countless hours to retrieve the important data, but failed. We turned to your company for help. Your technical staff was very professional, confident and competent, he provided very useful information to our users prior to their decision to proceed with the recovery.
We were so very pleasantly surprised when the data could be retrieved by your technial team in good condition from the non-readable harddisks. Our staff were so grateful for the efforts, and everyone here knew it took tremendous efforts, persistence and sound expertise to accomplish what we had thought impossible! Now we know who to turn to for help.
Excellent job!
A very BIG THANK YOU!

- Dave Lee, Regional Infrastructure Service Delivery Manager, Syngenta Asia Pacific Pte Ltd